JCM was founded in 2012 as the result of cigarette wholesalers requesting more experienced service technicians and reliable service for their cigarette tax stamping machines. After drawing up a business plan and examining the details, they decided that they could provide these cigarette stamping agents with a better value with what they felt was a better preventative maintenance program.
Jim Rabourn
Jim was one of the founders and original owners of redstamp in 1998 and was very instrumental and hands on in the development of the first redstamp machine and also being awarded patents on the design. Being the CFO and VP for 13 years gave Jim the experience and knowledge of these machines and the business through every aspect from building and servicing many of the first machines to helping the company grow through the years. Jim was awarded many National Awards including 2009 Michigan Small Business Person of the Year and also helped redstamp become recognized for its growth by Entrepreneur Magazine and Inc Magazine. Jim left the company in 2011 to pursue other dreams and ventures but decided to once again look at an opportunity. After researching the possibilities of fulfilling the requests from previous customers he felt there was definitely a need to once again get the quality of service to the customers back to a higher level which they were once accustomed to.
Denouncing pleasure and praising pain was born
We now have a proven track record and we are confident that we can give you the customer a better value and will be able to better maintain your tax stamp machine on a more consistent basis so there is less down time and fewer emergency calls. We can customize a service agreement for your machines or service you on an “as is needed basis”, but our goal is to convince you that our experience shows that being on a regular scheduled maintenance agreement will benefit you over the course of a year. All of our customers that initially signed on for a service agreement have now resigned for at least another year as they have experienced the savings and contentment we have given them. We strongly believe that a regularly maintained tax stamp machine is much more efficient and prevents the emergency service calls that so many are accustomed to in the past.
Our service technicians are professional and passionate about their work and will thrive to do a complete maintenance procedure on your tax stamp machine and we will never rush out without the customers consent. After our service work is complete they will stay with the operators for several hours to assure that the machines are tuned in and operating correctly, this also gives them time to connect with the operators and to teach them procedures to better operate and adjust the machines. We feel as though if we can make the operator of the machine happier by having a better running machine then they will in turn be more productive for your company.
We also like to encourage the customer to allow us to assist them in setting up an organized and labeled spare parts area so the spare parts can be managed better. This helps keep the customers parts ready and accessible when needed, saves money by not having to ‘rush’ delivery a part to them, saves money by having a controlled inventory of each item and prevents loss of items from not being stored as they should be. A small part can be worth several hundred dollars so it is very important to keep this managed so we believe it makes sense to store these items in a cabinet that we can supply. J.C. Maintenance Inc can also provide you with used tax stamp machine equipment and can assist you in selling equipment that you no longer use.
But I must explain to you how all this mistaken idea of denouncing pleasure and praising pain was born and I will give you a complete account of the system, and expound the actual teachings of the great explorer
But I must explain to you how all this mistaken idea of denouncing pleasure and praising pain was born and I will give you a complete account of the system, and expound the actual teachings of the great explorer
But I must explain to you how all this mistaken idea of denouncing pleasure and praising pain was born and I will give you a complete account of the system, and expound the actual teachings of the great explorer
As we enter our tenth year at JC Maintenance of providing what we feel is a superior option for our customers we want to say Thank You for allowing us to earn your business and to continue to do what we still have a passion for. Our customer base has now reached 39 states reaching all across this beautiful country.
Although 2020 was a very challenging year for us as it was for everyone we were Thankful that we were able to keep most of our customers service plans on schedule and kept all of our crew healthy.
We continue to build our customer base on a controlled growth rate always keeping aware that we need to be able to service the customer in their time of need, day or night. We have always respected a customers right to have options in who they would like to maintain their equipment, we will not try to drag you away from your current provider if you are content but we strongly believe that we provide a better option and would appreciate the opportunity to earn your business. We look forward to a productive year ahead and a strong finish to our first decade in business.
Give us a call or email us some questions, we will get right back to you with a response.
Thank You!
If you have any question feel free to call us at (616) 481-0921 or email us here.
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Sed ut perspiciatis unde omnis iste natus error sit voluptate accusantium doloremque laudantium totam rems aperiam eaqupsa quae abillo invent ore veritatis et quasi arch
Sed ut perspiciatis unde omnis iste natus error sit voluptate accusantium doloremque laudantium totam rems aperiam eaqupsa quae abillo invent ore veritatis et quasi arch
Sed ut perspiciatis unde omnis iste natus error sit voluptate accusantium doloremque laudantium totam rems aperiam eaqupsa quae abillo invent ore veritatis et quasi arch